HOW IT WORKS.
Once you have selected and gone through the checkout process you will receive a confirmation email from us with shipping instructions. When we receive the goods our expert stylists will prep for shooting and our team of talented photographers will shoot. We will follow any specific styling instructions that you require, providing clear directions will leave less to interpretation. If you prefer we can set up a call to discuss any requests you might have. Once shot we then retouch and you receive final retouched images, ready to post to your website.
The base price is in reference to any first purchase you make in the service you choose. Any additional views in that same service will be at a discounted price. The additional view discount will apply only in the services that offer additional views, the services that don’t will only have one fixed price offered.
Services that offer a discounted additional view
On Model-Recognizable Woman
On Model-Recognizable Man
Womens Shoes
Mens Shoes
Handbags
On Model-Un Recognizable Woman
On Model-Un Recognizable Man
Watches
Eyewear
If you do not see a category in our services, or an image that represents your product or item of clothing exactly, email us and we will work with you to make a similar selection that represents your product.
WHATS INCLUDED:
Model, Hair and Make Up
Specific Styling Requirements
Goods Prepped for Shooting
Choice of White or 10% Grey Background
Professional Retouching
Custom Image Size
Natural Shadow
Unlimited Usage License.
Full Service Support
WHATS NOT:
Custom Retouching
Custom File Naming
Shipping and Messengers
Casting Fee
Model Fee – When choosing your own Model
Styling – If requested
Hair and Make Up – If requested
Additional Prop Costs
Tiff and PNG File Formats
Color Backgrounds
MODELS & CASTING.
If you want to choose the Model, we can set up a casting and provide you with 4-6 Models to choose from. We just ask you to specify the ethnicity of the model and we do the rest. We work with all the best Model Agencies to find the right Model for your shoot, a Casting Fee of $1500 will be charged for this service. Additional Model Fees will be charged. Prices will vary depending on the final Model choice(s). A separate invoice will then be sent for this service and payment will be required before the shoot.
CUSTOMIZE YOUR OWN SHOOT.
This service is only offered for ON MODEL shoots. We give you the option to come in with your team on the day of the shoot. You can bring in your own Model, or have us cast, you can bring your own Stylist and Hair & Make Up team. That will ensure that you get the exact images you want. Depending on the complexities of the looks and outfits you want to shoot, we will need to work out the exact shot count we can handle in one day, so if this service is your preference, contact us first and we can then work out the logistics and book a shoot date. You will then still go through the automated process for payment, the listed prices remains the same.
MOMENTUM CREATIVE.
This is a fully customized service from concept to creation, from Art Direction, Production through to Shooting and Post. Look Books, Banners for Landing Pages and Social Media content.
Email us and we will be happy to discuss your needs, and send you an estimate.
Your confirmation email will provide you with the address to our studios in New York. Shipping is not included in our prices, it’s the clients responsibility to get the merchandise to us and organize return shipping. If you are located in the New York area you also have the option to drop off products to our studio and pick them up once they have been shot.
We hold merchandise for 3 business days once you have received final retouched images.
Merchandise can only be received at our studio between the hours of 10am – 6pm EST Monday to Friday. We ask that once you schedule your shipment, email us with the tracking number. For pick up, notify us via email the day before.
Please note, Momentum is not responsible for lost, misdelivered, stolen and /or damaged merchandise prior to receiving them and once they have left our studio. You will receive a delivery confirmation email from us once the merchandise is received and will be notified immediately if we receive goods that appear damaged in shipping.
Momentum is responsible for products damaged during the shoot and will issue a refund equal to the retail price of the product.
We will generally remove all retail tags and/or other packaging materials. If you would prefer to keep the tags on, let us know.
RETOUCHING – WHATS INCLUDED:
Basic overall image cleaning to remove dust and minor scratches
Removal of a few folds/wrinkles
Background cleaning and balancing
Basic skin work – Blemish removal, not including scars and tattoos
Brightness, Saturation, and Contrast Adjustment
Color Correction
Cropping & Alignment
Final Delivery with Client Specifications
Final Retouched Images will be sent via HighTail or WeTransfer
RETOUCHING – WHATS NOT:
Custom Retouching
Additional Retouching Rounds
Complex Garment Retouching
INCLUSIONS OFFERED.
Silo Path: + $5 /image
Individual Markups: + $5 /image
Additional Round: + $5 /image
Custom Retouching + $35
Mirror Reflection + $5 /image
RUSH DELIVERY:
+ 100% – Under 7 Business Days
+ 200% – Under 2 Business Days
We reserve the right to reject rush deliveries in circumstances in which we are unable to accommodate.
TURNAROUND AND DELIVERY:
Standard Asset Turnaround: 7 Business Days. Calculated from 9 AM EST on the next business day from the time we receive merchandise.
For customized retouching and additional rounds, allow 5 business days from the date we receive markups and then final approval from the client. Delay (s) in client approval will delay retouching turnaround.
USAGE.
Unlimited Usage License on all images through our automated system.
For images shot through Momentum Creative, cost will be negotiated depending on the scope of usage.
SCOPE CHANGES
For custom services, scope changes by client will be charged as additional fees. Payment is required before they are implemented.
MINIMUM SHOT COUNT PER SERVICE
On Model- Recognizable Woman – 50 images
On Model- Recognizable Man – 50 images
On Model- Unrecognizable Woman – 50 images
On Model- Unrecognizable Man – 50 images
Women’s Shoes – 25 images
Mens Shoes – 25 images
Handbags – 25 images
Lay Flats – 25 images
Pin Ups – 25 images
Ghost Mannequin – 50 images
Jewelry – 50 images
Cosmetics – 25 images
Beauty Products – 25 images
Watches – 25 images
Eyewear – 25 images
Miscellaneous – 25 images
PAYMENT TERMS
Full Payment Required Up Front
Credit Card payments incur 4% Processing Fee
REFUNDS & RETURNS
No refunds are offered after payment has been made.
THINGS TO KEEP IN MIND.
Select the best size to send. In general, and where possible, select small sizes for Lay Flats, Pin Up, Ghost Mannequins and Shoes.
Provide clear directions without leaving anything open to interpretation or assumption.
Make sure that your products are clean and where possible carefully ironed.
INCLUDE INSTRUCTIONS AND STYLING PREFERENCES.
For example:
For Lay Flats – Clothing could be flat or relaxed.
For Lay Flats, Pin Ups and Ghost Mannequins – Should shirts, blouses and jackets be buttoned or zipped all the way up, or should a few buttons be left open?
Would you like us to roll any cuffs?
If a jacket, dress, or blouse has a belt should it be tied in a bow or knotted?
If it is difficult to explain how to style an item or if specific requirements are needed please include a photo with the garment.